Monday, June 8, 2009

We've heard and responded to your complaints ...

As you know, there has been a lot of concern over recent activity in YoVille by some of our members and staff. Specifically, Adminsistration has received a lot of complaints regarding hacking, scamming and flaming. Some of these I have been able to verify on my own and some I can't, not having been there.

As you also know, all three of these are a violation of the YoVille Buzz rules. Two of the biggest compliments that we receive form members are that we are friendly and that they feel like the site is run by honest players. To that end, we simply cannot have staff who engage in these activities. Our team puts too much time, effort and love into what we do on the site, to risk allowing it to die a slow and painful death as our members slowly leave to find other sites who are more reputable and better fit their needs.

At this point we have made the difficult decision to remove these staff from our roster. As long as there is no further tangible evidence that they will be detrimental to the site, we welcomed them to remain members of our community, as we value their friendship and contributions.

Please understand that they were issued an official warning, and should we continue to receive complaints, we may find it necessary to ban them, as all of the aforementioned are violations for which that action is valid.

We hope that they understand our position and will continue as YoVille Buzz members and that you are also comfortable with the action taken. Either way, we feel confident that we made the right decision possible under the circumstances.

All members are welcome to discuss their feelings on the issue on the forum, in a responsible manner, remembering to keep names and accusations out of your posts. If you feel the need to point a finger or provide information you feel we may not have, please do so privately.

Thanks for your continued support,
Kittie

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